Child Safety Standards
Doki ("we", "the app") is committed to preventing, detecting, and responding to child sexual abuse and exploitation (CSAE) on our platform, including child sexual abuse material (CSAM). This page describes the standards we follow, in compliance with Google Play's Child Safety Standards Policy and applicable laws.
1. Zero-Tolerance Policy
We strictly prohibit any content, communication, or behavior that sexually exploits or endangers minors. This includes, without limitation, the production, possession, distribution, solicitation, or grooming related to CSAM or any sexualized depiction of minors. Violators are permanently banned and reported to the appropriate authorities.
2. Age Eligibility
Doki is for adults only and is not directed to anyone under the age of 18. Users must affirm they are at least 18 years old before using the app. We remove accounts found to belong to underage users.
3. In-App Reporting
Every user can report content, voice messages, profiles, or rooms directly inside the app:
- Long-press a message, profile, or room → Report
- Choose a category, including "Child safety / minors"
- Optionally add details and submit
All reports are reviewed by our trust & safety team. Reports flagged as child-safety concerns are prioritized and acted on within 24 hours.
4. Detection & Moderation
- Automated text moderation flags suspicious chat content for human review.
- Voice rooms are monitored for abuse signals; recordings reported by users are retained for review and law-enforcement requests.
- Profile photos and uploaded images are scanned to detect known CSAM hashes.
- Repeat offenders, on-platform grooming patterns, and accounts linked to banned users are removed.
5. Reporting to Authorities
When we detect or receive a credible report of CSAM or child exploitation, we preserve the evidence and report to the National Center for Missing & Exploited Children (NCMEC) and to other regional or national authorities as required by law (e.g., local law enforcement, INHOPE hotlines). We comply with all relevant child-safety laws of the jurisdictions in which we operate.
6. Designated Point of Contact
For urgent child-safety inquiries, law-enforcement requests, or questions about our CSAM-prevention practices, contact:
- Email: [email protected]
The point of contact is ready to discuss our child-safety practices and compliance.
7. Updates
We review and update these standards regularly. Material changes will be reflected on this page with an updated revision date.