Email [email protected]. Include your @handle, your device (iPhone / Android / web), the app version and what happened. Screenshots help.
I can't hear others or my microphone doesn't work
- Allow microphone access for Doki in your device settings.
- Check your phone's mute switch and volume.
- Leave the room and join again; if it persists, restart the app.
- On weak mobile data, voice can drop — try Wi-Fi.
How do I create a server?
Go to doki.gg, choose your link, sign in and add your services. Your server link works right away; we review new servers and take down ones that break the rules.
A player paid but I can't deliver
Cancel their queue entry and refund them through the payment provider you used. Doki does not handle payments for server owner services, so refunds happen between you and the player.
I paid a server owner and nothing happened
Contact the server owner first, then your payment provider. If you think the server is a scam, report it to us with the server link and what happened; we may close the server.
Report a user, server or room
In the app, open the profile or room and tap Report. Or email us the @handle or link and a short description. We review every report.
Delete my account
In the app: Settings → Delete account. Or email us from the address tied to your account. What gets deleted is listed in the Privacy Policy.